We have all been captive inside a mechanized telephone maze. Nothing infuriates me more than the frustration of the urgent need to get through to the party I've called, but being put in the holding pen.

Invariably, the delay becomes interminable as the loop interrupts the cheesy elevator music to proclaim "your call is important to us please stay on the line".

When patience is at end there is great temptation to hang up, but no!  You have gone so far and would have to start over and endure this gauntlet anew.

And then, there is a disconnect or dropped call.

"Your call is important to us please stay on the line"!