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08.25.2017 (1436 Days Ago)

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Newsday Delivery Charge
Newsday Delivery Charge
1436 days ago 26 comments Categories: Blogging for Money Tags:
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I was a Newsday carrier (on my bike) when I was a boy and have been a subscriber all my adult life. 

I read it every morning.  I admit it's greatest draw is its Sports Section (former Sports Editor Stan Isaacs was a valued running mate and friend). 

With this as background, I was going through my credit card charges last Saturday when I noticed my Newsday charge was $99.95. The charge stood out like a sore thumb.  I just knew I had never paid that high.  I then checked the (superior) New York Times rate and it was $64. It just didn't add up.  So I immediately called Newsday and registered my complaint.

The courteous Customer Relations person explained that their delivery costs had increased.  I told her of the Times $64 charge and she thereupon agreed to lower the charge to $84.95.   With much hesitation, I put my Newsday history to the side and told her I was considering cancelling my subscription.  She quickly transferred me to the Cancellation Department.  I repeated the above to the Cancellation Rep and he promptly agreed to reduce the charge to $72.45 (it had been 76 previously) and I had the feeling if I pushed him further her would have gone lower. 

There are many lessons here!

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Comments
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  •  David_Abeshouse wrote 1436 Days Ago (neutral) 
     
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    I've done the same, and got Newsday down to $45 for 7-day delivery. Maybe I should call again just to see how far this game can go?
     
       
     
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  •  Benjamin_Geizhals wrote 1436 Days Ago (neutral) 
     
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    The art of the deal?
     
       
     
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  •  MarilynGenoa wrote 1436 Days Ago (neutral) 
     
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    I am totally embarrassed to admit what I am paying for just a weekend subscription to Newsday because of the price I was being charged for a longer subscription ( that and the amount of newspapers I was recycling ). I have learned another lesson from these blogs. Have you also been successful with Cablevision?
     
       
     
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  •  Liz_Saldana wrote 1436 Days Ago (neutral) 
     
    0
    Companies should value their long-standing customers; but they don't. Look at the phone companies. They offer new customers all kinds of deals; but don't give their current customers the same consideration. I once negotiated a deal with Verizon or AT&T, I don't remember which is was. I think it's time for me to do it again. :)
     
       
     
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  •  Daniel_Schwartz wrote 1436 Days Ago (neutral) 
     
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    Any on going subscription tends to be open to negotiation. Threatening to leave is the usual "push" to lower the price, even if just a bit. Cable companies are tough as they will rather through extras in (like DVR capable box, or primium channels for a short time) than go lower, but often will. Something is better than nothing. You just have to ask.
     
       
     
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  •  Judy_Mauer wrote 1436 Days Ago (neutral) 
     
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    I often find i've been charged for months for stuff at a rate I didn't recognize - because I don'r scrutinize my bill.
     
       
     
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  •  RobertOlivari wrote 1436 Days Ago (positive) 
     
    1
    Isn't it obviously counter productive to increase charges and fees and expect print newspapers to survive ? And to slip in raising fees,which turnout to be negotiable, without notice is just a horrendous business practice; it discourages customer loyalty
     
       
     
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  •  SoniaSaleh wrote 1436 Days Ago (neutral) 
     
    0
    I called Verizon for my cell to ask about my bill and they lowered it by $4 a month and gave me 5 GB of data a month.
     
       
     
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  •  Corey_Bearak wrote 1436 Days Ago (neutral) 
     
    0
    I get it on line only $3.95.
    I miss the days of the newsboys.
    I canceled two other home delivery subscriptions as they come too late, especially during the week, and modified two others to weekend only (and even then sill come kind of late).
     
       
     
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  •  NeilHollander wrote 1436 Days Ago (neutral) 
     
    0
    I delivered the Long Island Press as a kid . A guy with one leg would drop off my day's supply of papers about 3 PM . They smelled fresh off the press which they were . I would immediately smell the fresh ink on the newsprint and luxuriously scan the sports section on my front lawn sometimes in the freshly cut grass . The seasons flew by . Spring training in Ft. Lauderdale with the Yankees . Sam Huff's tackles against the Colts and Johnny Unitas. Bob Cousy's driving to the hoop at the Garden . I'd finish reading and fantasizing and smelling the ink just as the Mr Softee truck would drive by . Licking my lips I would drive off on my Schwinn with a basket loaded with papers folded just so . The better to toss the paper on the fly . On collection days the process was slowed considerably as I actually had to get off my bike and ring the front doorbell . " Collect ! " I would say . Sometimes I'd get lucky and a pretty mommy would answer the door in just a towel . That's where it all began . I rated the mommies 1-10. I still do .

    Hollander Sends
     
       
     
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  •  Cayce_Crown wrote 1436 Days Ago (positive) 
     
    1
    Paying attention is more crucial than ever. I got my office rent increase cut in half just by asking. Keep breathing and raising consciousness.
     
       
     
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  •  Michael__Appell wrote 1435 Days Ago (neutral) 
     
    0
    Don't pay it and it very well might keep coming since ad rates are based upon circulation. Give it a try
     
       
     
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  •  Rona_Gura wrote 1435 Days Ago (neutral) 
     
    0
    I wanted to be a paper "boy." My parents told me that's a job only for boys.
     
       
     
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