[Fredslist] ABA Article by Carol Schiro Greenwald
Michael D. Steger
msteger at steger-law.com
Thu Dec 3 08:26:02 EST 2020
Thanks, Shelley. You may have buried the lede here.
Carol's most recent book is available through the ABA, at a substantial
discount for ABA members (another good reason to join the ABA, which
substantially reduced its membership dues, especially those who are solo or
small firm members):
Strategic Networking for Introverts, Extroverts, and Everyone in Between
(americanbar.org) <https://www.americanbar.org/products/inv/book/355453126/>
Mike Steger
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On Thu, Dec 3, 2020 at 8:16 AM Shelley Simpson, Esq <
simpson.shelley at gmail.com> wrote:
>
> The shelleygram™ review of Gotham COVD Review referenced an article by
> Carol Schiro Greenwald entitled “Networking Internally: Building
> Relationships by Working Remotely” published by the ABA Business Law
> Section. I scored a copy - thank you Carol for making it available - and
> here it is …
>
>
> *Networking Internally: Building Relationships While Working Remotely*
>
>
>
> By Carol Schiro Greenwald <http://carol@csgmarketingpartners.com/>
>
>
> · Working remotely makes it harder to cultivate friendships and
> navigate a new working environment successfully.
> · This first article in a three-part series about networking in the
> current environment provides tips to make the most out of working from
> home.
>
>
>
> Does the following scenario sound familiar? You are relatively new to a
> law firm or in-house law department. Your entire interview process was
> conducted online. You really know nobody. How will you get to be friends
> with people you don’t see in the office every day? How will they get to
> know you? How will you succeed in a no-touch, keep-your-distance,
> no-water-cooler-meet-ups, work-from-home environment?
>
>
>
> *“The more things change, the more they stay the same”*
>
> In a normal office setting, you would try to become friendly with members
> of your team, colleagues in your practice group, and associates in your
> class. You would learn what the office culture rewards by watching what
> others do and listening to the informal gossip hotline. You would want your
> new colleagues to get to know you as a reliable colleague, knowledgeable in
> your practice area, and a good friend.
>
>
>
> In 2020, you still want the same things, but working remotely makes it
> harder to cultivate friendships and learn how to navigate the new
> environment successfully. This article highlights some ideas and activities
> to help you meet these goals.
>
>
>
> *1. Make an Action Plan*
>
> Make a communications plan to organize your efforts to meet colleagues and
> to learn how they do their work and the values that are important to them.
> You want your colleagues, bosses, clients, and staff to like you and
> respect your competence, your willingness to work hard, and your
> contributions.
>
>
>
> Be realistic about how you can showcase your strengths and skills within
> this new environment. Look at these connections during this time as
> knowledge-building, relationship-building, and helping others first. Use
> them to create trust and respect. Look for the individuality within the
> firm or department among people, offices, geography, and subject matter
> groupings. Work to understand the different perspectives and value systems,
> and identify the ones that seem right for you.
>
>
>
> Your plan should include the following:
>
> · *Contacts calendar.* Plan one meeting a day either by phone or
> video chat. These can be fun, chit-chat, “water-cooler” style encounters or
> more serious discussions of the best way to approach a work initiative or
> how others usually perform a specific task.
>
> · *Prioritized list of key people to get to know.* These include
> colleagues, classmates, your boss, your direct client contacts, key staff,
> etc. Rather than limit yourself to the handful of people you work with
> today, think broadly about who you want to get to know. Look for mentors,
> people who can teach you new skills, people who work in areas you might
> want to move into some day, etc.
>
> · *Background research. *Set aside time in your daily schedule to
> research the background of people you plan to talk to each day. Your
> research plus the key topics you want to know more about will become the
> basis for a conversation agenda that covers what you want to learn, and
> what you want to share about you.
>
>
>
> *2. Make a Great Impression*
>
> Online or in person, your demeanor makes a statement. Your preparation
> makes a statement. Your considerateness makes a statement. Therefore,
> manage how you look, sound, and act.
>
> · *Learn people’s communication preferences.* Begin with your boss.
> Ask what device they want to use to talk to you, when in the day is the
> most appropriate time to meet with you, and how often you should report in.
>
> · *Dress appropriately. *A September 20, 2020 *Wall street Journal*
> article entitled “The Science Behind WFH Dressing for Zoom” explains that
> the research on the linkage between what you wear and how your brain
> functions shows that “dressing up for work can improve your performance.”
> Thus, the routine of getting into work clothes leads to more powerful
> abstract thinking and focuses attention. When you change into work clothes,
> “[y]ou feel physically different, and the clothes feel different so that
> tells your body, which also tells your mind, that this is work time.”
>
> · *Do your homework.* Before a meeting, remind yourself of its
> purpose by looking at the list of invitees and reviewing the meeting agenda
> and materials. Think about where you might want to contribute. To sound
> authentic and in command of your subject, “imagine that you are speaking to
> someone whose opinion you value . . . [and] you’ll come across at your
> best—as you would in a natural conversation.”[1] In addition, practice
> active listening. Instead of thinking about your reply while someone else
> is speaking, pay attention to what the person is saying and show you
> understand by paraphrasing what they said before offering your response. It
> is a difficult skill to master but one that encourages responsiveness and
> showcases your empathy, your ability to meet people where they are, and
> your interest in creating genuine relationships.
>
> · *Remember video etiquette. *Sit tall as you would at an in-person
> meeting. Remember that you are always visible, so show you are following
> conversations by smiling, laughing, or nodding as appropriate. In addition, mute
> yourself unless you are speaking. Use the chat feature to add content, such
> as a relevant article or a sidebar private message to a colleague. Know
> that when meetings are recorded, the chat box is as well, so share
> accordingly. Finally, do not multitask. Everyone can see you are not paying
> attention. Similarly, do not turn off your video to multitask. People will
> presume your disinterest.
>
> · *Engage in small talk at the beginning and end of meetings.* This
> makes the meetings feel more natural and like in-person connections.
>
>
>
> Your communication plan incorporating these tips can help you gain
> informal power at work based on your web of relationships that cross the
> organization, your expertise and contribution to projects, and your genuine
> interest in other people. “Networking across departments, building
> expertise in new areas and cultivating charisma are all ways to gain power;
> and make you a go-to person for colleagues.”[2]
>
>
>
>
>
> *Carol Schiro Greenwald, Ph.D*., is a marketing and management
> strategist, trainer, and coach. She works with professionals and
> professional service firms to structure and implement growth programs that
> are targeted, strategic, and practical. She is author of two books, *Strategic
> Networking for Introverts, Extroverts and Everyone In-between*
> <https://www.americanbar.org/products/inv/book/355453126/> (Law Practice
> Division, American Bar Association, 2019) and *Build Your Practice the
> Logical Way* <https://www.americanbar.org/products/inv/book/214927/>*:
> Maximize Your Client Relationships* (with Steven Skyles-Mulligan,
> American Bar Association, 2012).
>
> ------------------------------
>
> [1] Gary Gerard, Blog Post, *Speak for Success: How to Improve
> Your Presentation Skills for Video Conferencing*, Apr. 12, 2020.
>
> [2] Sue Shellenbarger, *Gaining Power at Work When You Have
> None*
> <https://www.wsj.com/articles/how-to-gain-power-at-work-when-you-have-none-1520353800>,
> Wall St. J., Mar. 7, 2018.
>
>
>
> Thanks Carol!
>
> Be Well!
>
>
> *Shelley Simpson, Esq*
> *Business & Personal Development Partner*
> 646-549-7217
>
> Looking for a fun gift that will keep giving?
>
>
>
>
>
> _______________________________________________
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>
--
Mike Steger
Law Offices of Michael D. Steger, PC
295 Madison Avenue, 22nd Floor
New York, NY 10017
(646) 517-0600
30 Ramland Road, Suite 201
Orangeburg, NY 10962
(845) 359-4600
(845) 638-2707 (fax)
msteger at steger-law.com
www.steger-law.com
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