[Fredslist] Helpdesk manager/dispatcher (posted on NYCSchuls list)

[Corey Bearak]

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On Dec 14, 2011, at 4:54 AM, NYCShuls at yahoogroups.com wrote:

JOBOFF: Helpdesk manager/dispatcher
Posted by: "Avi Horowitz" sendresume4ajob at yahoo.com   avi_epi
Tue Dec 13, 2011 1:43 pm (PST)



Title: Helpdesk manager/dispatcher
Location: Mahwah NJ
Salary:DOE
Job Type:Full Time
 
 
I need an experienced help manager/dispatcher. 
 
The candidate will be very organized and be responsible for the following,
·         First line of communication for our client base
·         Assign tasks to our technical staff
·         Ensure clients are receiving the level of service they need
·         Be knowledgeable in Autotask or other helpdesk ticketing systems
·         Schedule all technical work and follow up with clients and technical
 
The candidate should have been exposed and have a basic understanding of PC/server/network technologies.  However I donâ•˙t need the person to be an experienced support person, however general knowledge of network technologies are of utmost importance.
 
The position is in our Mahwah office and is a full time position with full benefits.
 
I am willing to train the candidate but they must possess the personality to work well under stress, be customer service oriented, and be very organized.

Submit resume directly to  AHorowitz at EPINetworking.org  in a Microsoft Word document along with salary preferences. If this position does not suit your background, please forward it to anyone who you feel may be interested. EPI Networking is a non profit recruiting organization, established to help the ones affected by the economy only - we will only consider the unemployed. "No phone calls please"
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