Result-driven expert in customers and business partners relationship management, as well as operations. Proven records of consistent growth in revenue, business retention and NPS through trustworthy and mutually profitable relationships, networking, commitment to deliver on expectations and resolve issues, from needs assessment to implementation and consistent follow-up. Strong business acumen, with analytical, reporting, communication and leadership skills. Solid expertise in sales growth through new partnerships, CRM, cross selling, complex operations management, revenue retention and growth in complex financial services, payment processing, training and coaching. Excellent interpersonal, written and verbal communication skills.

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